LG Electronics in partnership with major electronics dealer, Tricom Technologies LTD have launched a new Care & Delight service center in Eldoret. The new service center which is situated at Sirgoi Building (along Oginga Odinga Street) in Eldoret town will offer a variety of after sales services alongside the sale of LG products. This is good news for residents of Eldoret as they no longer need to make long trips to other towns to purchase their products or have their items fixed/ repaired as we are now minutes away.
Nothing was left to chance and we made sure we organized a weekend of full of fun, games and amazing discounts for our consumers to mark this important milestone for LG as we seek to expand our reach and offer our products & services to as many of our consumers as we possibly can. We kick-started our campaign with a road show that sneaked its way around Eldoret Town and the surrounding suburbs where we had the chance to interact with consumers and create awareness about our service campaign.
To spice up things a little more, we gave our fans a chance to participate in an online competition where the winners took home a Naivas Supermarket shopping voucher. Residents overwhelmingly participated in the competition dubbed “Spot the Bus” where they were required to spot the LG service tour bus as it made various stops in town and take a Selfie alongside it. They then needed to upload the selfie on our Facebook page for a chance to win our gift vouchers. A good number of fans uploaded their lovely photos and mobilized as many of their friends as they could by tagging them and requesting them to like their photos. We finally awarded the top 3 fans who had the most likes on their selfie.
Residents also turned up in large numbers at our service center to have various items fixed and could barely hide their excitement us our team of expert technicians ensured that their products were up and running in no time! We also had hot deals on selected LG products and many took advantage of our amazing discounts to get themselves some of the stuff we had on offer; from TVs, audio systems microwaves and many more customers were spoilt for choice and left home happy and satisfied
Thanks Eldoret! We had a fan time and felt right at home in the home of champions. We will be back! If we’ve not been to your town, don’t feel left out, look out for our service tour bus as it makes its way across various counties and towns around the country- yours could be next! Meanwhile If you require to have your item fixed please contact our customer info center toll free on the No 0800-545454 or +254-719-085000 or WhatsApp us on 0700-545454 for information on an LG authorized service center near you.
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